Elevator repairs are underway in the Rio Grande County Courthouse from October 20 until approximately October 30, 2025. There will be temporary service disruptions. If you plan to visit an office on the second or third floor and need the elevator, please call that office to make alternative arrangements.

 
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Social Services

Serving both Rio Grande and Mineral Counties

****November SNAP Benefits on Hold due to Federal Government Shutdown****

Rio Grande/Mineral County, CO – Because of the ongoing federal government shutdown, the U.S. Department of Agriculture (USDA) has not released the funds that states use to issue SNAP (Supplemental Nutrition Assistance Program) benefits. As a result, Colorado is unable to distribute SNAP benefits until federal funding is restored.  This is a federal decision, not a local one.

What this means: 

  • - If the federal shutdown continues, SNAP recipients will not receive benefits for November.
  • - If the shutdown ends before November 1, benefits may be delayed.
  • - Official notices will be mailed to SNAP recipients on October 22.
  • - Other assistance programs—Cash assistance, Medicaid, senior lunches, and Meals-on-Wheels—are not affected at this time.

What you can do now:

  • - If you are a current SNAP recipient and have rollover funds on your EBT card, we recommend using those funds.

How you can help:

  • - Contact your state and federal representatives to share your concerns about the impact of the shutdown.

The Rio Grande/Mineral County Department of Social Services is following the situation closely and working with local partners to have plans in place if the shutdown continues through October. We will release information as we receive it, but clients can also visit cdhs.colorado.gov/snap for updates.

If you have an immediate need for additional food resources, we encourage you to reach out to your local food banks or community agencies for assistance.

 

Everyone in the community plays a role in the prevention of child abuse and neglect.

Colorado has one toll-free phone number to report child abuse and neglect 24/7, 365 days a year. 

Please call the Colorado Child Abuse and Neglect Hotline at

1-844-CO-4-KIDS (1-844-264-5437)

 

 

 

Office Hours: Monday- Friday 8:00 a.m.- 4:00 p.m.

Closed on all federal holidays

1015 6th Street

P.O. Box 40

Del Norte, CO 81132

Phone: 719-657-3381

Fax: 719-657-2997 or 719-657-4013

 

DSS

Director

Greg Parra

greg.parra@state.co.us

Deputy Director

Michaela Estrada

michaela.estrada@state.co.us

Child & Adult Protection

All child abuse and neglect concerns should be reported to the Colorado Child Abuse and Neglect Hotline 1-844-CO4-KIDS.

If you still have concerns regarding the child protection services you may contact the Office of the Child Protection Ombudsman at 720.625.8640 or through their website: https://www.coloradocpo.org/.

You can also contact the Colorado Division of Child Welfare at 303.866.3275 or through their website: https://cdhs.colorado.gov/contact-cdhs.

To appeal a finding, please contact the Child and Adult Mistreatment Dispute Review Section CAMDRS at 303.866.4546.

Social Services Manager

Jeremy Meder

jeremy.meder@state.co.us

Public Assistance Programs

***Rio Grande/Mineral County DSS is aware that the recently passed federal bill House Resolution 1 (HR1) may change eligibility for services like Medicaid/Supplemental Nutrition Assistance Program (SNAP). At this time, we are awaiting guidance from our federal partners and are continuing to determine eligibility based on the current criteria. Your benefits stay the same today.***

Office Manager

Veronica Trujillo

veronica.trujillo@state.co.us

 

Eligibility Supervisor

Sherryl Slane

sherryl.slane@state.co.us

Employment Benefits Supervisor

Jessica Sierra

jessica.sierra@state.co.us

Quality Assurance Investigator 

Vince Benavides

joseph.benavides@state.co.us

FREE help in applying for the PTC Rebate:

Colorado Department of Revenue – (303) 238-7378

Volunteer Income Tax Assistance (VITA) – (800) 906-9887

Dial 2-1-1 (free call) to find a tax site near you.

https://tax.colorado.gov/PTC-rebate

Child Support Services

Child Support Supervisor

Ramona Sanchez

ramona.s.sanchez@state.co.us